| Error Code | Description | Note |
|---|---|---|
| 206 | Currency Mismatch | Error happened because you are requesting to make payment with a currency that is not configured yet in your profile. |
| 309 | 3DSecure authentication not available for this card | Error happened because either the customer's card issuing bank does NOT support 3DSecure authentication mode at all, or the customer's card does NOT (have active/enrolled in) 3DSecure authentication mode. |
| 310 | 3DSecure authentication rejected | Error happened because the cardholder (your customer) is required to use a card that 3DS activated from his issuer bank which required a pass the 3DS authentication (OTP) for each payment to proceed. This means that he either has entered the wrong OTP (One Time Password) or triggered the cancel option on the 3DSecure page. |
| 313 | Transaction not permitted by issuer | Error happened because the Issuer bank doesn't give the permission to authorize the transaction amount, even after passing the 3DSecure page, or the card is being restricted by the issuer. |
| 335 | Transaction type not supported by acquirer | Error happened because the acquirer bank does not support/enable the request's transaction type you have sent in the request payload, such as Refund, Sale, Auth, . |
| 346 | Issuer unable to processes 3DSecure | Error happened during the 3DS/authentication phase because either the customer's card issuing bank does NOT support 3DSecure authentication mode at all, or the customer's card does NOT (have active/enrolled in) 3DSecure authentication mode. |
| 352 | Live trading not enabled | Error happened because either you are still in the onboarding stage and you are trying to perform live transactions (through a live profile) that are not accepted in the Clickpay system. |
| 101 | Cart ID not valid | Eerror happened because of passing an invalid cart_id |
| 102 | Description not valid | Error happened because of passing an invalid cart_description format. |
| 106 | Email not valid | Error happened because of passing an invalid email format within the customer_details/shipping_details |
| 110 | Invalid transaction type | Error happened due to a typo or wrong transaction type within the payment request. |
| 111 | Invalid transaction class | Error happened due to a typo or wrong transaction class within the payment request |
| 200 | Invalid card number | Error happened because the cardholder (your client) has entered an invalid card number. Also, sometimes it indicates that the used card is using one of Clickpay test cards in a Live profile |
| 206 | Currency not available | Error happened because you are requesting to make payment with a currency that is not configured yet in your profile |
| 4 | Duplicate request | Error happened cause of Clickpay system found that the sent request information had been submitted with the same details (cart_id, amount, currency, profile_id) within less than 2 minutes. |
| Authentication failed. Check profile ID and authentication header | rror happened cause of PayTabsE system failed to authenticate/identify the sent request information from the merchant side. |
API ERROR CODE Print
Modified on: Sun, 16 Nov, 2025 at 3:24 PM
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