Dashboard Manuals

How to get your account information from Clickpay Dashboard
Merchant ID: From Dashboard -> Profile, you can get the merchant ID(MID) Profile ID: From Dashboard -> profile, you can get the profile id,...
Mon, 30 May, 2022 at 5:02 PM
Invoicing: using ClickPay Dashboard
While creating an invoice, there are two different ways to create an invoice: Standard & Template Standard: it's a single invoice. The lin...
Mon, 30 May, 2022 at 5:06 PM
Response_status A: in the Payment response details
Merchants can depend on the respStatus only.  (status A). For authorization transactions.  If A, consider it as authorized/successful transaction, and ign...
Mon, 30 May, 2022 at 5:12 PM
Response_code (E/D): in the Payment response details
The response code is the authorization code, that will be different for every transaction. If the transaction had an error/decline type status (E/D), th...
Tue, 31 May, 2022 at 10:25 AM
How to change the role of a user on your account
Change user roles:  From Dashboard -> Team, Click on the user you want to edit and modify the role. Only owner user can change the roles and options for...
Mon, 30 May, 2022 at 5:20 PM
How to export transactions report
The transactions report is available in the transaction section After you get the transactions page, you click the search button There are...
Mon, 30 May, 2022 at 5:24 PM
Suspending an account temporarily
To temporarily suspend an account, please send an email to:  support@clickpay.sa  To better assist you, make sure to include your MID, store name, country...
Mon, 30 May, 2022 at 5:27 PM
How to re-set account password
To access the new dashboard; User/Receiver to Login to self-service portal here choose Reset password is required, simply click "Forgot password" ...
Mon, 30 May, 2022 at 5:33 PM
Test Profiles and Developers Access
Test Profile vs Live Profile  Once you sign up for a Clickpay merchant account, the initial setup is a Test profile, which is automatically created once yo...
Tue, 31 May, 2022 at 11:11 AM
How To Register in ClickPay
1- Open ClickPay merchant dashboard: 2- Click on Sign up: 3- Fill up all the below required information: 4- After entering all th...
Tue, 31 May, 2022 at 11:35 AM