Dashboard Manuals

How to get your account information from Clickpay Dashboard
Merchant ID: From Dashboard -> Profile, you can get the merchant ID(MID) Profile ID: From Dashboard -> profile, you can get the profile id,...
Mon, 30 May, 2022 at 5:02 PM
Invoicing: using ClickPay Dashboard
While creating an invoice, there are two different ways to create an invoice: Standard & Template Standard: it's a single invoice. The lin...
Mon, 30 May, 2022 at 5:06 PM
Response_status A: in the Payment response details
Merchants can depend on the respStatus only.  (status A). For authorization transactions.  If A, consider it as authorized/successful transaction, and ign...
Mon, 30 May, 2022 at 5:12 PM
Response_code (E/D): in the Payment response details
The response code is the authorization code, that will be different for every transaction. If the transaction had an error/decline type status (E/D), th...
Tue, 31 May, 2022 at 10:25 AM
How to change the role of a user on your account
Change user roles:  From Dashboard -> Team, Click on the user you want to edit and modify the role. Only owner user can change the roles and options for...
Mon, 30 May, 2022 at 5:20 PM
Suspending an account temporarily
To temporarily suspend an account, please send an email to:  support@clickpay.sa  To better assist you, make sure to include your MID, store name, country...
Mon, 30 May, 2022 at 5:27 PM
How to re-set account password
To access the new dashboard; User/Receiver to Login to self-service portal here choose Reset password is required, simply click "Forgot password" ...
Mon, 30 May, 2022 at 5:33 PM
Test Profiles and Developers Access
Test Profile vs Live Profile  Once you sign up for a Clickpay merchant account, the initial setup is a Test profile, which is automatically created once yo...
Tue, 31 May, 2022 at 11:11 AM
How To Register in ClickPay
1- Open ClickPay merchant dashboard: 2- Click on Sign up: 3- Fill up all the below required information: 4- After entering all th...
Tue, 31 May, 2022 at 11:35 AM